Infinity Loop Terms of Service
Effective Date: October 7, 2024
These Terms of Service (“Terms”) constitute a binding agreement between the customer (“Customer”) and Infinity Loop (“Infinity Loop” or “the Company”). By accessing or using the Services (defined below), Customer agrees to be bound by these Terms and the Infinity Loop Privacy Policy, which is incorporated by reference.
If the Services are accessed or used on behalf of an organization, the individual accepting these Terms represents and warrants that they are authorized to bind that organization to this agreement.
1. Definitions
- Authorized User: Any individual authorized by Customer to access the Services on Customer’s behalf.
- Customer Data: Contracts, documents, and metadata submitted by or on behalf of Customer.
- Service Output: Analysis, insights, and recommendations generated by the Services based on Customer Data.
- Services: Infinity Loop’s proprietary contract analysis and negotiation optimization platform, including APIs, hosted software, and any related support or professional services.
- Subscription Term: The period of active access to the Services under an order form or subscription.
2. Use of Services
2.1 Grant of Rights
Subject to these Terms, Infinity Loop grants Customer a limited, non-exclusive, non-transferable right to access and use the Services for internal business purposes during the Subscription Term.
2.2 Customer Responsibilities
Customer is responsible for:
- Managing and securing account credentials
- Ensuring Authorized Users comply with these Terms
- Ensuring the legality and accuracy of Customer Data
- Notifying Infinity Loop of unauthorized access or breaches
2.3 Restrictions
Customer shall not:
- Reverse engineer, decompile, or disassemble the Services
- Use the Services to develop a competing product
- Share access outside of authorized personnel
- Upload harmful, infringing, or illegal content
- Circumvent security or misuse the Services in violation of law
Infinity Loop may suspend access for any breach of this Section.
3. Data Rights and Confidentiality
3.1 Ownership
Customer retains full ownership of all Customer Data. Infinity Loop retains all rights to its platform, models, and tools.
3.2 Confidentiality
Infinity Loop will treat Customer Data as confidential and will implement administrative, technical, and physical safeguards to prevent unauthorized use or disclosure.
4. Aggregated Data and Model Improvement
Infinity Loop may use anonymized and aggregated metadata to improve its models and Services, subject to the following restrictions:
- No identifiable contract content, pricing terms, or proprietary clauses are included in any aggregate data
- Aggregated insights are statistically derived across multiple customers and cannot be traced back to a specific Customer
- No outputs or recommendations will reference or infer any specific Customer’s data
- Clause language will never be reused or generalized without prior written permission
Customers may opt out of aggregation upon request.
5. Security
Infinity Loop uses industry-standard security measures, including:
- Customer data is encrypted at rest and in transit using industry standard encryption
- Logical customer-level data segregation
- Access control, monitoring, and regular security reviews
6. Term and Termination
6.1 Term
These Terms apply for the duration of the Subscription Term. Either party may terminate for material breach with 30 days’ notice if not cured.
6.2 Effect of Termination
Upon termination:
- Customer’s access to the Services is revoked
- Customer may request export of its data within 30 days
- Infinity Loop will delete Customer Data thereafter, unless required by law
7. Warranties and Disclaimers
The Services are provided “as is.” Infinity Loop disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
All recommendations provided through the Services are for informational purposes only and do not constitute legal advice. Customers are responsible for consulting with appropriate legal counsel.
8. Limitation of Liability
To the maximum extent permitted by law, Infinity Loop’s total liability arising out of or relating to the Services shall not exceed the fees paid by Customer in the twelve (12) months preceding the claim.
In no event shall either party be liable for indirect, incidental, consequential, special, or exemplary damages, including lost profits or lost data, even if advised of the possibility of such damages.
9. Indemnification
Customer agrees to indemnify and hold harmless Infinity Loop against all claims, liabilities, and expenses arising from:
- Violation of law or third-party rights by Customer or its Authorized Users
- Infringement related to Customer Data
- Use of the Service in violation of these Terms
10. Modifications to Terms
Infinity Loop reserves the right to update these Terms. Changes will be posted or communicated directly. Continued use of the Services constitutes acceptance of the updated Terms.
11. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
All disputes arising under or in connection with these Terms shall be resolved exclusively by binding arbitration conducted in New York County, New York, administered by the American Arbitration Association (AAA) under its commercial arbitration rules. The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction.
Class actions and jury trials are expressly waived. Either party may seek injunctive relief in a court of competent jurisdiction to protect its confidential information or intellectual property.
12. Contact Information
Legal and contractual notices should be sent to:
Infinity Loop Legal
legal@infinityloop.ai
support@infinityloop.ai
By accessing or using our services, you agree to comply with and be bound by the following terms and conditions:
- Acceptance of Terms: By accessing or using our services, you agree to these Terms of Service and all applicable laws and regulations.
- User Responsibilities: You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
- Content: You may not use our services for any illegal or unauthorized purpose. You agree not to upload, post, or transmit any content that violates applicable laws.
- Intellectual Property: The content on our services, including text, graphics, logos, and images, is the intellectual property of Infinity Loop and is protected by copyright and other laws.
- Termination: We reserve the right to terminate or suspend your account at any time for violation of these terms.