Frequently Asked Questions
What is negotiation intelligence?
Negotiation intelligence is the layer above your procurement stack that tells buyers how to negotiate. It benchmarks the entire deal structure, identifies where the leverage sits, quantifies what an agreement is worth, and recommends the negotiation strategies most likely to improve the commercial outcome.
Do we need to integrate our systems first?
No. Most customers start by uploading the contracts that matter under NDA. ERP, S2P, and CLM integrations can be added later if desired, but they are not required to begin identifying savings.
Does this replace our procurement stack?
No. Infinity Loop complements your existing procurement technology. It sits above your systems of record and workflow tools, transforming contracts into negotiation intelligence that helps your team achieve better commercial outcomes.
Is our data used to train AI models?
No. Your data is never used to train shared or public AI models. Model providers operate under zero-retention agreements, cross-customer benchmarks are anonymized and opt-in, and your data remains yours throughout the relationship.
How are savings measured?
We distinguish between identified savings and realized savings.
Identified savings are validated negotiation opportunities found in analyzed contracts. Realized savings are measured after negotiations are completed and reported the same way procurement organizations measure financial impact.
How does the 2x Guarantee work?
If we do not identify validated savings opportunities worth at least 2x your investment, you do not pay.
Every opportunity is reviewed with your procurement and finance teams, so the guarantee is based on savings you have validated, not estimates.
How quickly will we see value?
Most customers see value during the evaluation process. Under NDA, we analyze an initial set of contracts and walk through the findings together. Across deployments, customers typically identify savings opportunities equivalent to 7% to 15% of analyzed spend.
Which spend categories do you support?
Infinity Loop analyzes contracts across 22 spend categories and more than 150 subcategories, with deep expertise in logistics and transportation, pharmaceutical and clinical services, technology and SaaS, manufacturing, co manufacturing, professional services, and enterprise indirect spend.
Why is Infinity Loop different from contract lifecycle management software?
Contract lifecycle management software manages contracts.
Infinity Loop helps you negotiate better contracts.
Rather than storing agreements and managing workflows, Infinity Loop benchmarks commercial terms, identifies hidden savings opportunities, and generates negotiation playbooks tailored to every supplier negotiation.
How are your benchmarks generated?
Our recommendations are built from proprietary machine learning models trained on historical contract structures, commercial terms, market intelligence, supplier research, and outcomes from negotiations conducted through the platform.
Every contract analyzed and every negotiation conducted through Infinity Loop strengthens the intelligence behind future recommendations, creating a continuously improving system of negotiation intelligence.